General Agents
Provides long-term and comprehensive services to shipowners or charterers.
- Manages vessels in multiple ports, often across regions or countries.
- Cargo bookings, marketing, port clearances, and overall vessel management.
OWNER’S PROTECTIVE AGENCY (OPA)
Represents the shipowner’s interests during a port call.
- Ensures fair practices by all involved parties, including charterers and port authorities.
- Monitoring operations, verifying costs, and ensuring transparency in dealings.
CHARTERER’S NOMINATED AGENT
Appointed by the charterer to handle vessel operations in the port.
- Works closely with the charterer to ensure cargo operations are smooth.
- Coordination with terminal operators, arranging berth, and managing port documentation.
HUSBANDRY SERVICES
Focuses on the care and welfare of the ship and its crew.
- Arranging crew changes and transportation.
- Provisioning food, water, and medical services.
- Coordinating repairs and spare parts delivery.
- Ensuring compliance with port regulations.
PORT AGENCY
Manages all operational aspects of a vessel’s port call.
- Liaising with port authorities and terminal operators.
- Arranging pilotage, tugs, and berthing.
- Overseeing cargo loading/unloading and customs clearance.
- Ensuring timely turnaround of the vessel.
TANKER AGENCY
Specializes in handling tankers carrying liquid cargo such as oil, gas, and chemicals.
- Coordinating berth arrangements at specialized terminals.
- Ensuring compliance with safety and environmental regulations.
- Managing cargo sampling and documentation.
LNG/LPG AGENCY
Specializes in vessels carrying Liquefied Natural Gas (LNG) or Liquefied Petroleum Gas (LPG).
- Ensuring safe berthing at specialized terminals.
- Monitoring compliance with gas-handling regulations
- Coordinating with terminal safety teams and cargo inspectors.
DRY BULK AGENCY
Handles vessels carrying bulk commodities such as coal, grains, and ores.
- Liaising with terminal operators for efficient loading/unloading.
- Monitoring cargo quantity through draft surveys.
- Ensuring proper stowage and securing of bulk materials.
HEAVY LIFT AND BREAKBULK CARGO AGENCY
Focuses on cargo that doesn’t fit in standard containers.
- Arranging specialized vessels and equipment.
- Securing cargo with custom lashing solutions.
- Coordinating with surveyors for inspections and approvals.
CRUISE SHIP AGENCY
Provides support services for cruise ships and their passengers.
- Passenger embarkation/ disembarkation.
- Crew management and provisioning.
- Coordinating shore excursions and port logistics.
OFFSHORE SUPPORT AGENC
Provides services to offshore oil rigs, wind farms, and research platforms.
- Managing supply vessels, crew boats, and anchor-handling tugs.
- Delivering provisions, spare parts, and fuel to offshore sites.
- Coordinating helicopter transfers and crew rotations.
FREIGHT FORWARDING AGENCY
Focuses on cargo logistics and multimodal transport arrangements.
- Booking cargo space on vessels.
- Arranging inland transport and warehousing.
- Handling customs clearance and documentation.
DRY DOCKING AGENCY
Provides support for vessels undergoing repairs or maintenance in dry docks.
- Coordinating shipyard services.
- Procuring spare parts and overseeing repairs.
- Arranging inspections and certifications.
BUNKER COORDINATION AGENCY
Manages the supply of bunker fuel and lubricants to vessels.
- Coordinating with fuel suppliers.
- Ensuring timely delivery of bunkers during port calls.
- Monitoring quality and quantity of bunkers.
CARGO AGENCY
Specializes in managing cargo-related tasks.
- Coordinating cargo storage and transfer.
- Handling cargo documentation and customs clearance.
- Arranging special equipment for cargo handling.
SHIP RECYCLING OR DEMOLITION AGENCY
Manages the safe and efficient disposal of vessels
- Arranging delivery to recycling yards.
- Ensuring Compliance with international safety standards and regulations.
- Legal documentation and clearances.
- Negotiating sale for scrap value.
- Hazardous material management.
- Coordination with recycling yards.
- Crew assistance.
SALVAGE AND EMERGENCY RESPONSE AGENCY
Handles vessels in distress or involved in accidents.
- Coordinating salvage operations.
- Arranging tugboats, emergency repairs, and crew evacuation.
- Managing regulatory and insurance documentation.
RO-RO AND VEHICLE HANDLING AGENCY
Specializes in managing roll-on/roll-off vessels and vehicle logistics.
- Coordinating loading/unloading of vehicles.
- Managing vehicle inspections and damage reports.
PROJECT CARGO HANDLING AGENCY
Specializes in oversized or heavy cargo that requires unique handling.
- Coordinating logistics for machinery, turbines, and construction materials.
- Arranging specialized equipment like cranes and heavy-lift vessels.
- Obtaining permits for oversized cargo transportation.
CANAL TRANSIT AGENCY
Handles vessels transiting key waterways such as the Suez Canal, Panama Canal, or inland river systems.
- Securing transit slots and pilotage.
- Managing payment of tolls and canal dues.
- Ensuring smooth operations to avoid delays.
MILITARY AND DEFENSE LOGISTICS AGENCY
Provides support for military cargo and naval operations.
- Coordinating berths for warships and cargo vessels.
- Handling sensitive equipment and classified cargo.
- Ensuring compliance with international security protocols.
LAYTIME AND DEMURRAGE ADVISORY
Provides consultancy on time management for vessels at ports.
- Calculating laytime and demurrage for charter agreements.
- Resolving disputes between owners and charterers regarding delays.
- Ensuring compliance with contract terms.
TANK CLEANING AND SLOP DISPOSAL AGENCY
Specializes in tank cleaning and waste disposal for tankers.
- Arranging high-pressure cleaning for cargo tanks.
- Coordinating disposal of slop (residual liquid cargo and cleaning water).
- Ensuring compliance with MARPOL Annex II standards.
CONTAINER LOGISTICS AND DEPOT MANAGEMENT AGENCY
Specializes in managing container movements and storage.
- Overseeing container repairs and cleaning at depots.
- Coordinating repositioning of empty containers to high-demand locations.
- Handling leasing and sales of containers.